Ques:Do you provideany discounts on medicine?
Ans:Yes we will provide discounts.
Case 1:Prescribed Medicines: 15 % Discount.
Case 2:OTC Medicines: 15 % Discount.
Case 3:HealthCare Products: Upto 40 % Discount.
Ques:What are your working hours?
Ans:We are available 9 Am-6 Pm.
Ques:In which cities/localities you are providing services?
Ans:Services available in Delhi NCR.
Ques:What are modes of payment, shipping charges & minimum order value?
Ans:Mode of Payment: Cash On Delivery. Shipping Charges: No Charges. Minimum Order Value: Rs.199.
Ques: Do I have to upload the prescription every time?
Ques:How can I place my order with you along with the modes?
Ans:By Mail(email id email@example.com)
Ques:What if a person is asking for order confirmation time after uploading the prescription?
Ans:Maximum Time is:1-2 Hour
Ques:Do you have any additional charges for consulting services?
Ans:We don’t provide consultation.
Ques:Can prescribed medicines & healthcare products be ordered at same time?
Ques:What if someone is asking for corporate tie-up or requesting for bulk quantity purchase for reselling?
Ans:You can Drop a mail at email address firstname.lastname@example.org.
Ques:How can we know formulation of drug?
Ans:Our Qualified and registered pharmacist will provide you relevant and useful information about the formulation of drugs.
Ques:Can we buy another medicine as substitute?
Ans:Yes. The only case is when doctor himself prescribes the substitute and mention that on the prescription.
Ques:How can I ensure the quality of medicines?
Ans:Product is supplied by the licensed & registered manufacturers/vendors.
Ques:What would be the duration of delivery slots?
Ans:For Medicines: 12 -16 Hours. For HealthCare Products: 2-3 Working Days.
Ques:Does KonnectDoc deliver products to any location in India?
Ans:No.Service provide only in Delhi NCR.
Ques:How do I know if my order has been shipped?
Ans:You’ll get email confirmation of your order along with tracking details.
Ques:How will I know the status of my order?
Ans:By Tacking your Order ID.
Ques:How do I cancel my order?
Ans:If you wish to cancel your order, you can send an email request to us email id email@example.com Please note that in case your order has already been shipped, we cannot cancel it.